Refund policy

Refund Policy

Made to Order

Every Amped On piece is printed after you order it. We want it to arrive right, and if something's wrong, we'll take care of it.

Because items are made specifically for you, we're not able to offer returns or exchanges for a change of mind or the wrong size or color selected at checkout. Take a look at the size guide before you order — if you're ever unsure, email us and we'll help you land on the right size.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, misprinted, or incorrect, we'll fix it.

Email seth@amped-on.com within 30 days of delivery with:

Your order number
A quick description of the issue
A photo showing the problem

Once we've reviewed it, we'll send a replacement or issue a refund. Most of the time, you won't need to send anything back.

Lost Packages

If your package appears lost in transit, reach out within 30 days and we'll help sort it out. We may ask you to confirm the shipping address, check the latest tracking update, or check with anyone else at the delivery address. If it's confirmed lost, we'll send a replacement or refund.

Refunds

Approved refunds go back to your original payment method. Your bank or payment provider may take a few extra days to post the funds. If your full order qualifies for a refund, we'll refund the original shipping charge too.

Incorrect Shipping Addresses

Double-check your shipping address before you order. If you spot a mistake, email us as soon as you can and we'll do what we can to fix it before production starts. Once an order's in production, we may not be able to change the address — a quick check at checkout saves everyone the hassle.